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Bill Francis

International Airline Group (IAG)
Head of Group IT
Bill is responsible for leading, integrating and transforming IT across IAG, including British Airways, Iberia, Aer Lingus, Cargo and Avios.

Bill is transforming IT within IAG by implementing a new IT operating model that provides a flexible scalable framework at a market competitive cost base, enabling the innovative development of each brand and operating company while providing a foundation for growth within the group.

A leader of business and process simplification across corporate cultures, with a proven track record for delivering permanent financial benefit and strategic transformational change.

Bill has over 30 years experience in managing up to 14,000 colleagues within British Airways and a number of major High Street brands, inspiring teams through exceptional leadership, performance management and skills development.