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Wednesday, February 15 • 10:15am - 11:30am
The Digital OneOffice: Getting Ahead of Today's Disruption FULL

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We are now making that final shift from the traditional global sourcing model to intelligent operations. In a few months, we won’t be talking nearly as much about automation and digital technology as the critical value levers - they are becoming  embedded into the fabric of the future operations platform for new generation organizations. Instead, we will be talking a lot more about the Digital OneOffice, where the organization's people, intelligence, processes, and infrastructure come together as one integrated unit, with one set of unified business outcomes tied to exceeding customer expectations.

Moderators
avatar for Anup Uppadhayay

Anup Uppadhayay

Executive Vice President and Business Delivery Head, VirtusaPolaris
Anup Uppadhayay is EVP and Business Delivery Head for Enterprise Technology Services at VirtusaPolaris. | Prior to joining VirtusaPolaris, Anup was at Infosys for 23 years, and in his most recent role was the EVP & Global Head of Strategic Sales Programs. His prior roles at Infosys include the CEO & MD of Infosys’ BPO subsidiary, Global Head of Delivery for Financial Services, and incubation of the Enterprise Mobility... Read More →

Speakers
avatar for Phil Fersht

Phil Fersht

CEO and Chief Analyst, HfS Research
Fersht is an acclaimed author, analyst and visionary in IT Services and BPO, the Digital Transformation of enterprise operations and cognitive automation strategies. Fersht coined the terms "The As-a-Service Economy" and "Digital OneOffice", which describe HfS Research's vision for the future of global operations and the impact of cognitive automation and digital technologies. Fersht was named Analyst of the Year in 2016 for the... Read More →


Wednesday February 15, 2017 10:15am - 11:30am
Board Room I

Attendees (50)


Waitlist (10)